Dear Business Owner:

Would you like bigger profits?

Would you like employees who take care of your customers and your business?

Would you like peace of mind when you’re away from your business?

Would you like to double your business this year?

If you answered Yes to any of the above questions, then read on:

I’m Les Schmidt. I grew up in the Automotive business. My dad worked in auto body shops and began taking me to work soon after I started to walk. My first job was in a large body shop in Philadelphia. Then I joined Roger Pensky’s first dealership as a flat-rate mechanic, moved to a couple of Ford dealerships, then created Schmidt Auto Repairs in a back alley in Northeast Philadelphia at the ripe old age of 25. 8 years later the business had moved and grown, with 12 employees and lots of headaches. After trying 4 different managers, frustrated and unwilling to deal with the hassles, I sold the business. Big Mistake – Huge! I sold my business for peanuts because I didn’t know then what I’m about to show you.

And then I discovered the missing link: Here is what I found. 

There are two secrets to a turn-key, highly profitable Auto Repair or Sales Business:

# 1 “Hire good people, train them properly, and keep them on your team.”

# 2 “Take care of your customers.”

What I discovered was, the key to a successful automotive business is people, effectively dealing and communicating with customers and employees – being a good listener, showing that you care, a skilled negotiator. So I focused on developing those skills, and seemed to have a magic touch wherever I worked. And it is so simple and easy. 

If I can do it, anyone can. In my early 30’s when I sold Schmidt Auto Repairs, my main goal in life was to move to the hills, away from people. I had sold my business because I didn’t want to deal with people. But when financial necessity forced me back into the auto business, I discovered the secrets, and realized how simple and easy it really is.

Click Here to read Patriot News article about Les

But, before I go on, let me ask you…

What if you could have employees who are customer magnets, business builders and leaders, and are having fun? 

What if you could have a turn-key business with employees who build your business and create record profits? 

What if you could double your business in a year? 

Gain Power and Control over your business with employees who are inspired, motivated and trained to build your business. 

The fact that you are reading this tells me you are ready to move forward with your business. 

Why I am qualified to help you: When I accept a position, my goal is to eliminate customer and employee complaints, and multiply profits. In 4 dealership repair shop departments over a span of 20 years, I have a 100% success rate. The owner of a Nissan dealership said “I’ve never made a profit in my body shop before you came here.” The owner of a Buick dealership said, “Les, you’re a hero, not only for the profits, but this department was the complaint department of the dealership before you came here.” The owner of a Cadillac dealership said, “You’re the best people person I’ve ever met.” And the profits were multiplied in each case.  

Carl Seward, super-successful luxury car dealer and author of “Customers for Life” found that each loyal, satisfied customer is worth $332,000.00 in repeat business and referrals.  

Imagine this: If each happy, satisfied customer brings you one new customer, your business could double in a year. How much money will that add to your bottom line?

Click here for Les's Blog with Free Information

Finally: I’m sharing the secrets I’ve learned and fine tuned over 40 years. For years associates have been telling me I should share my secrets so others can enjoy the success I have been fortunate to experience. So I’ve condensed all this into a simple and easy to use course. The operative words here are, simple and easy.

Announcing: After years of listening to customers, owners and managers, I decided to take action, and created a course to share what I’ve learned. Here is what you will find in Automotive Customer Care Profit Secrets. 

ü     How to handle a difficult customer or comeback (How to turn a bad situation around and save a customer).

ü     The art of skilled listening. Attract people like a magnet and have them eating out of your hand.

ü     My #1 secret of how to get inside people’s heads, find out what they really want, and create win/win results.

ü     The power of the question (Learn to use a question to control a conversation and get the results you both want)

ü     The exact word to use and how to greet customers to actually increase the amount of money they spend.

ü     Become a skilled communicator to avoid problems and conflicts.

ü     Become a “natural” salesperson, without really selling.

ü     Quickly and easily identify personalities and know how to deal with each type.

ü     Connect instantly with people.

ü     Co-worker interaction (Most employees who quit or are fired because of inability to get along with co-workers).

ü     How to discipline or correct an employee (Engage disciplinary measures when necessary in a positive way).

ü     A system for hiring, training and keeping top gun employees.

ü     Master your mind.

ü     And much, much more.

 Here is what just a few of the first people to get my system had to say:

Les, I just read "Automotive Customer Care Profit Secrets."  It is great.  It inspired   me     to know that I too can do anything I set out to do.  Great job!" Stacy Bartnik      Automotive Body Repair News (ABRN) contributing editor Stacy Bartnik is an automotive industry consultant and trainer for Carter & Carter International, where she works with vehicle manufacturers. She is a gold pin member of CIC and co-chair of its Public Affairs/Marketing Committee. She is on the board of directors for the National Auto Body Council (NABC) and serves as the chair for both the collision repair industry PRIDE Awards and PRIDE Month Committees.

Why am I doing this?

1) To raise the bar on customer service in the Auto industry

2) To contribute to the industry that has been good to me.

3) For maximum satisfaction and rewards for my experience and commitment.

The short answer is, to help more people, and make a difference in the automotive business where I have made a good living my entire life. For 40 years I have served as flat-rate mechanic, body and paint technician, new and used car salesman, independent insurance appraiser, repair shop owner, and body shop manager in 5 different dealerships. In all my experience, I have observed an almost total lack of people and communication skills everywhere I have worked and visited. For years there has been a yearning in my heart to do something about it. Automotive Customer Care Profit Secrets is simply the best tool to help the most people.

Here is why I know Automotive Customer Care Profit Secrets will work for you and improve your business:

Most automotive personnel are turned off by complicated training and courses, and are unwilling to study and work as hard as I did to learn the secrets and techniques of success. So I designed Automotive Customer Care Profit Secrets to be simple and easy. When the right info at the right time meets an open mind, transformation happens to awaken latent knowledge hidden in the recesses of your mind. Most of us have been programmed to believe success and self-improvement has to be hard work. That is a big lie. I want to show you how your employees can master people and communication skills easily. 

In 5 minutes a day your employees can change their lives and your business. If you use this course as part of the hiring process, you will hire better employees and begin their training process. 

Obviously my system has worked for me. Why don’t you give it a try?

How much would it be worth to your business to have employees take care of your customers and build your business? $100,000? $50,000? $1,000? How about $497? But as a special introductory offer, for a limited time you can have my entire system, 40 years of automotive experience and a lifetime of studying success principles and methods, condensed into an easy to use package, for only $297. You get a thick manual and 4 CD’s 

But wait, before I give you this generous discount, you must promise to report the results you get within 30 days. 

What is one customer worth? Remember the example of Carl Seward who found that one loyal, satisfied customer to be worth $332,000 back in 1992. What if your trained and motivated employees double your business next year? What would that be worth? Compare the possibilities to the low introductory price. Can you afford to miss this? 

Use this course to hire and train new top gun employees. Give a copy to prospective employees and quiz them before hiring. Use it as a required training manual for new hires and you will have the absolute best employees. 

What this is not:  A dull, boring textbook written by an armchair quarterback. 

What this is:        Inspiring and motivational technique, interspersed with entertaining personal stories by a man who has learned how to solve problems and handle customers and employees by working in the trenches for 40 years. 

Okay, now even though I’m giving the special discount, I really want to make this offer irresistible, so here are some bonuses. 

Bonuses:     Order Now and receive these Free bonuses.

1)    Resource Directory. Les’s resources and links – Worth more than the price of the entire course. You will have direct access to books, tapes, e-zines, web pages and all the resources I use. I’ll send you a digital file with hot links so you can click and go right to the resource.

2)    Super charged mini-version for easy, quick reference. Worth more than the price of the entire course. No-nonsense, right-to-the-point, condensed, heart of the message version of Auto Customer Care Profit Secrets. Not offered separately.

3)    Consumer’s Guide to Auto Body Repair (Sells for $27). A comprehensive, step by step insider’s view of the collision repair and auto insurance industry. How to choose a repair shop and insurance company.

4)    Hiring questionnaire and answer sheet. $79 value. What is one well-trained employee worth? Find out how much your applicant knows about people skills and good communications. Let them know you are serious about these skills, and set the stage for future training with Auto Customer Care Profit Secrets

6) One half hour personal phone consultation with Les Schmidt, only for the first 18 buyers.  I am offering this as an incentive to kick off this course.

 

You can expect a full return-on-investment within the first day of receiving and applying Automotive Customer Care Profits. Don’t miss out on this new opportunity. 

 

Risk Free Guarantee: 

I want you to be completely satisfied with this system and be convinced it has improved your employees and your business. I would rather refund your money than sell you a system you are not completely convinced is worth far more than you paid.

 

Click here now and receive Automotive Customer Care Profit Secrets through our secure server.

PS   your investment of $297 may be tax deductible. You have nothing to lose, if for any reason during the next six months you do not get the results you wanted or your money’s worth, contact me, and I’ll refund your purchase price, no questions asked. In any case, you keep the bonuses. That’s how confident I am that you will be more than satisfied with Automotive Customer Care Profit Secrets.

The free bonuses are yours to keep even if you decide to take advantage of our no-risk 100% money-back guarantee.

Order now through our secure server for instant access! Click here now.

Surprising advice to auto business owners and managers who want bigger profits and a turn-key business!

"Automotive Customer Care Profit Secrets is like having a good friend, a mentor who has been where you want to go, to guide, inform and inspire you to reach levels of mastery and success you may have dreamed of."